Making Representations
We need to talk about representation this morning.
What type of value are you providing to your clients if you are not representing them to the best of your ability? You are being paid to do a better job than everybody else, and if you are not willing to represent something for them, anything for them or on their behalf, or in any particular issue that you have been trusted with at all… then what are you actually doing?
To me it only boils down to a couple of reasons as to why someone who is a professional knowingly makes an election not to make a representation the way that they should.
#1 - You’re scared. You don’t want to step out on that limb. You don’t want to be potentially held liable. Liability is important. You have to be able to recognize the landscape of what is happening around you, and you have to be willing to be responsible for the advice you give your clients and the actions that you suggest they take. What are you worth and what worth does your advice carry if you are not willing to be held liable for that advice? So you have a lot of people, not only in the real estate industry but in every industry, who are scared of potentially being held liable in the event something goes wrong or unplanned.
#2 - You don’t know what you’re doing. Have you ever been in a situation where you are relying on a professional, and then you realize that they have no idea what they’re doing? How frustrating is it to get into that situation where you are watching someone who is supposed to be operating on your behalf and they’re completely lost. You’re probably paying them, there are probably financial implications, and you’re relying them to do the best possible job that they can do. Instead, you’re so aware of the fact that you can most likely do the expected job better than the person who you’ve chosen to represent you.
#3 - You don’t understand the laws. You don’t understand the rules. You bounce around from idea to idea until it finally seems like something sticks with your customer, and then you decide on the spot to explore that potential outlet. Your customer just decides to go along with the plan because they are tired of listening to you trying to figure it out.
If you are dealing with a professional who is not willing to or able to adequately represent your needs, stop doing business with them. When a real estate agent tells you the home is on a crawl space when clearly it is not, stop doing business with them! There are so many people in the market who have been in business for decades, who understand the ins and outs, they aren’t scared to make an election on your behalf, to make a decision, or to give advice! The reason is because they know what they’re doing and they have the gumption to not balk at liabilities.
If you can’t currently provide these answers and these services to your clients, you need to ask yourself why you are unable to provide full service to the people paying you. It’s either because you’re scared of liability, you don’t know what you’re doing, or you don’t understand the law. If you’re dealing with these sets of issues as a client or consumer, and you make the decision to keep dealing with them, it’s on you!
At Carolina First Realty Group, we put the in hard background work every day to protect you and to protect your investments. Just read through our review - our customers, partners, and community all appreciate the extra mile we walk on their behalf.
Everything we do is all about keeping #CAROLINAFIRST!
